Building a Better MPS Practice for SMB
Presented by Robert Palmer, IDC Research, Research Director, Imaging, Printing & Document Solutions
IDC expects the adoption of contractual print and document services to accelerate dramatically among small- to medium-size businesses (SMBs) over the next 12–24 months. As opportunities for Managed Print and Document Services (MPDS) continue to shift down market, hard copy vendors are developing packaged solutions designed to help channel partners deploy MPDS to the broader market, but with varying degrees of success. This session will review important IDC research to better understand current market trends and identify those variables key to driving growth in the SMB sector.
What you will learn:
· Understanding the MPDS value proposition for SMB
· MPS as a commodity: why advanced document services are key to driving increased value into MPS engagements
· How the cloud and subscription-based service delivery models will allow SMBs to achieve faster return on investment
· A review of MPS Benchmark data to better understand current market initiatives and opportunities for future investment
Webinar ID: 730-970-139
Robert Palmer is Research Director with IDC's Imaging, Printing and Document Solutions team. He is responsible for written research, forecasts, and analysis in multiple practice areas covering managed print services, document solutions, business workflow automation and optimization, and hard copy transformation.