MPSA News and Announcements

MPSA press releases keep you up to date with news and announcements related to the Managed Print Services Association.

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  • 20-Aug-2015 2:01 PM | Anonymous member (Administrator)

    August 11, 2015, Dulles VA   ̶   Digitek, an industry-leading national distributor of imaging supplies, hardware and solutions announces that it has formed a partnership with Print Audit under which Digitek will distribute Print Audit’s Premier, Accelerator and Insight software solutions for resellers and copier dealers. 

    The partnership further enhances Digitek’s Managed Print services solution offering which delivers professional sales training and inbound marketing to help resellers and dealers win more sales opportunities and more profitable pages under contract. 

    "MPS is changing at lightning speed and office equipment dealers will need to diversify in order to compete," stated West McDonald, VP of Business Development at Print Audit and owner at FocusMPS.  "Digitek offers a wide array of products, solutions and services to help dealers to meet the changing needs of the future head on.  We're proud to have them as a partner."

    “Our partnership with Print Audit means we can offer more value-add services to Digitek dealers like business intelligence by geographic area through Insight software, on-demand professional services sales training and lead generation services through our inbound marketing platform,” said Aaron Dyck, Senior Director of Solutions for Digitek. “Our goals are aligned with those of Print Audit: to help dealers become better businesses tomorrow by successfully leveraging the right products, solutions and services today.”

    Digitek will also be a Summit Level sponsor of the 2015 Print Audit Top 100 Summit being held on September 25 – 27, 2015 in Park City, Utah.

  • 13-Aug-2015 2:55 PM | Anonymous member (Administrator)

    August 13, 2015, Dulles VA   ̶   Digitek, an industry-leading national distributor of imaging supplies, hardware and solutions will host a free webinar titled How to Turn Your Website into a Sales Machine on Tuesday, August 18, 2015 at 2pm ET.

    Specifically geared towards the marketing needs of supplies resellers, imaging dealers, IT VARs, MPS providers and MSPs, the event will be co-hosted by Melissa Theriault, online marketing expert with in2communictions who has helped hundreds of companies transform their ability to generate quality leads from their websites.

    At the webinar, participants will learn:

    • How to attract today's online Buyer 2.0
    • How to convert site traffic into warm sales leads
    • Real-world best practices and ROI measurement techniques
    • Tactics they can apply immediately to fuel lead generation

    Melissa joins Digitek’s Aaron Dyck, Senior Director of Solutions, for this discussion and shares proven ways to increase revenue by generating quality leads.

    “Digitek customers want to know how they can grow their business, but recognize they might not be doing everything possible given current resources,” said Dyck. “This webinar will show them how they can leverage their websites to fill the pipeline. Our Inbound Marketing service is another way Digitek is supporting our partners’ growth, and those who would like to learn more will have that opportunity at Tuesday’s webinar.”

    To register for this free webinar click here.

  • 10-Aug-2015 8:38 AM | Anonymous member (Administrator)

    Dallas, Texas and Brno, Czech Republic – August 4, 2015 – Y Soft, a leading global print management and 3D printing solution provider, today announced a mid-year update to its flagship enterprise solution software, YSoft SafeQ.

    Y Soft provides updates to YSoft SafeQ at least two or three times yearly. The updates often include technology and features that were only available to customers through the company’s Early Access Program (EAP) and are now available as part of the general release. With a focus on decreasing print services costs, increasing security and improving workflow efficiencies, the mid-year update includes:

    • AirPrint support – AirPrint, Apple’s technology for printing from Apple devices such as Mac laptops, iPhones and iPads without installing drivers, is now supported in YSoft SafeQ’s Mobile Print module. For organizations who want to support printing on BYOD or company-provided devices from Apple but still maintain the secure access and document security benefits of YSoft SafeQ, can now do so without burdening the IT organization with help requests. Further, IT can contribute to employee efficiency and satisfaction by enabling mobile workers to print from their Apple mobile device of choice.

    “Adoption of BYOD is strong across all types of companies and governments. Programs for smartphones and tablets are especially common, with more than 60% of midsize to large organizations reporting policies allowing for these personal devices. By 2017, the typical organization will support more employees using their personal smartphones and tablets than enterprise-supplied devices,” said David A. Willis, Gartner. *

    • Samsung MFD Embedded support -- With embedded support for Samsung MFDs, organizations enjoy YSoft SafeQ benefits through a seamless user experience accessed from the Samsung control panel. Additionally, Y Soft produces compatible card readers for Samsung MFDs. For partners and customers, this means one less vendor involved in deploying a Print Management solution or as part of a Managed Print Services solution.
    • Local Admin Feature – Allows an organization to allocate YSoft SafeQ administrator rights and access to multiple IT staff. This is particularly useful for large organizations who share one YSoft SafeQ installation across multiple divisions with separate IT systems, or wish to define ownership across certain geographies or locations.
    • Virtual Money Accounts – Released from the Early Access Program and now part of the Credit and Billing module of YSoft SafeQ, virtual money accounts are free accounts for student or employees with a quota on print, copy and scan services. Especially convenient for educational institutions who provide students these services, virtual money accounts are easily administrated individually or for groups.

    “These updates to YSoft SafeQ enable our channel partners to offer the most robust print management solutions to their customers,” said Richard Brulik, Senior Vice President of Sales and Marketing, Y Soft. “While enterprise and SMB organizations continue to seek cost savings associated with print services, the ability to improve employee productivity and document security are rising requirements and these new updates help address those needs.”

    Other updates include extending embedded terminal support for additional MFD models from Fuji-Xerox and, for Y Soft channel partners, a new and improved demo package that allows more complex features to be easily demonstrated. Additionally, partners who participate in the Y Soft EAP can offer their customers access to the Page Quotas feature where administrators can set up individual or group print and copy page quotas for BW or color prints.

    * Gartner, Hype Cycle for Enterprise Mobile Software and Services, 2015, Nick Jones, 21 July 2015

    About YSoft SafeQ

    YSoft SafeQ helps Fortune 1,000 and SMB’s build a smarter business by improving document security and office workflow productivity, reducing print costs and providing a positive environmental impact. The SafeQ solution is available on a subscription basis or as a perpetual license. YSoft SafeQ is tightly integrated and certified with leading global Multi-Function Device (MFD) providers such as Fuji-Xerox, Konica-Minolta, Ricoh, Samsung, Sharp, Toshiba and Xerox. YSoft SafeQ is BLI’s 2015 Winter Pick and Outstanding Achievement award winner in the Print Management Solution category.

    About Y Soft

    Y Soft provides enterprise office solutions that help build a smarter business by improving office productivity enabling employees to be more productive and creative. YSoft SafeQ’s full suite of modular on premise or in the cloud solutions are deployed in large and SMB organizations around the world. YSoft be3D 3D printers provide a reliable, high quality, auto-calibrating solution that saves time, reduces prototyping costs and enhances 3D printing productivity.

    Founded in 2000, the company is headquartered in Brno, Czech Republic, with worldwide offices in North and Latin America, Europe, Middle East and Africa (EMEA) and the Asian Pacific Region (APAC). For more information, please visit

  • 24-Jul-2015 9:50 AM | Anonymous member (Administrator)

    Supplies Network has expanded beyond traditional MPS to offer its resellers a comprehensive, experiential approach to sourcing hardware and supplies and managing end-user print environments. The concept, Gear eXperience, takes into account the entire hardware purchase cycle in MPS engagements as well as non-managed environments in need of refresh. Gear eXperience is built upon a portfolio of holistic solutions, from offering upfront financial services to providing print fleet evaluations and consultation with dedicated Printer Advisors to on-site installation and break/fix services at customer locations.

    “The benefits and resources we offer our MPS reseller partners are endless. We have the data and expertise to not only provide printer evaluations to optimize the environment and identify upgrade opportunities but also provide the knowledge and guidance to align them with the best manufacturer programs and rebates,” said Sarah Custer, MPS and Equipment Solutions Manager.

    For more information contact Supplies Network today at 800-729-9300 and ask for your Printer Advisor.

  • 23-Jul-2015 4:30 PM | Anonymous member (Administrator)

    The Managed Print Services Association (MPSA) is pleased to announce Aldo Spensieri as chairperson and Brian Beck as co-chair of the education committee.

    Spensieri is director of MPS for the Clover Imaging Group. He is a longtime member of the MPSA, and has served as an education committee member prior to stepping up into the chair position.

    Brian Beck is regional director of managed services at Sharp Business Systems and is a new member of the association.

    “Aldo and Brian each bring unique experience, deep industry knowledge and strong relationships to the education committee,” said MPSA Vice President Doug Bies. “The attributes and background each of them bring to the table will craft a strong foundation for the committee and will enable it to become even stronger and more successful for years to come.”

    The MPSA would also like to recognize Jennifer Shutwell, who is stepping down as the chair of the education committee but will remain on the education committee as an active member.  The MPSA thanks her for her work and dedication leading the education committee as chairperson.

    The MPSA continues to seek additional members for the membership, marketing and collaboration committees. If you’d like to get involved, please contact board member Kim Louden to learn more about the committees and open positions. You can find out more about all the committees and the MPSA here.

    About the Managed Print Services Association The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit

  • 13-Jul-2015 3:34 PM | Anonymous member (Administrator)

    Dulles VA   ̶   Digitek, an industry-leading national distributor of IT and computer products,  and Print Audit, a comprehensive provider of device and print management solutions will co-sponsor a free webinar titled Managed Print in the Digital Age: Is Your Dealership Ready? on Tuesday, July 21, 2015 at 2pm ET.

    The event will be hosted by West McDonald, Vice President of Business Development for Print Audit and owner of FocusMPS. McDonald has been directly involved in the Managed Print Services (MPS) space for over a decade and is regarded as one of the foremost experts in the field. He will discuss:

    • How to get auto toner fulfillment right
    • The pros and cons of seat-based billing vs. CPP
    • How to layer IT Products and Services offerings
    • Latest developments in the MPS industry

    "What we think of as MPS is changing at lightening speed and dealers are starting to think about ways to modernize their practices," stated McDonald.  "This webinar was designed to help illuminate some of the possible innovations and diversification options that are right around the corner." 

    Aaron Dyck, Digitek’s Senior Director of Solutions added, “Digitek is excited to be a part of this highly informative webinar. Digitek customers want to stay informed on the latest advances in Managed Print Services, and this event is the first of many that we will present in the coming months.”

    “Our MPS Solution is one component of our Partner Pro suite of solutions that helps Digitek resellers grow their business through recurring revenue streams.”

    To register for this webinar click here.

  • 06-Jul-2015 10:35 AM | Anonymous member (Administrator)

    Dulles VA   ̶   Digitek, an industry-leading national distributor of IT and computer products, announces the addition of industry SME Aaron Dyck as Senior Director of Solutions.  To meet dealer demand for products and support differentiators in both the Managed Print and Managed IT space, Dyck will head up Digitek’s new flagship platform called Partner Pro Solutions, which launches this fall.

    The new Partner Pro Solutions platform will help Digitek Partners attract new customers and increase business value with more recurring revenues. Dyck believes this will be achieved through advanced professional sales training methods and fresh inbound marketing programs that help dealers drive and convert more leads from their website.

    Dyck brings a wealth of experience in managed print services, technology and software-oriented businesses to his new role. Prior to joining Digitek, he was Chief Distribution Officer with MWA Intelligence; and as LMI Solutions’ Vice President of Sales and Marketing for North America, Dyck was a major driving factor in the company’s recognition as having the industry’s top MPS infrastructure program.  In 2014, Dyck was recognized by the Cannata Report as a member of the elite “Young Influencers” for his industry contributions and accomplishments, and is a frequent presenter at business events in the United States and Canada.

    "Digitek is pleased to welcome Aaron Dyck to our team,” said Paul Martorana, Digitek CEO. “Our partners are hungry for innovative solutions that help them drive incremental revenue, and our new managed services programs are all designed to meet that identified need.  Based on early feedback, our Partner Pro platform will be a real game changer for the industry and Aaron is the right person to lead our charge."

    For a personal webinar about the new Partner Pro platform, please contact Aaron Dyck at 1-888-353-0301 x 1196 or email

  • 29-Jun-2015 4:43 PM | Anonymous member (Administrator)

    Now Is Your Chance To Be Heard! Provide Leadership and Change In Our Industry!

    The Managed Print Services Association has a need for volunteers to participate in the following Association Committees:

    • Marketing/CommunicationsThe advancement of MPS within the industry through communications of all MPSA activities to our members and the overall industry.  All areas involved with the promotion, branding and event planning for the MPSA.

    Josie Heskje
    Ann Priede

    o   Seeking interested parties with marketing and communication skills including: writing, editing/proofing and creativity. Other helpful competencies include: familiarity with Go-to-Webinar, design programs and experience with marketing strategy and branding.

    • Membership Value CommitteeThe mission of the Membership Value Committee is to identify and drive ways to deliver membership value and ROI to attract new members as well as retain current membership.

    Chairperson:   Ron Alphin

    • Members will be working to determine the “identify” part of our mission.  In other words, what are those areas that our members see as valuable for belonging to an association?  First steps are generating our own list from each of the current members. Next will be to survey the entire membership with that list to ascertain consensus and prioritize. Then we will start working toward the “deliver” aspect of the mission by making sure we have everything in place and members are aware of how we deliver the top priorities.
    • Mission and Vision Definition CommitteeTo illuminate the current definition of Managed Print Service and enhance the mission and vision of the MPSA.

    Chairperson:  Greg Walters

    • Members review the current Mission and Vision of the MPSA to determine if any changes or updates should be considered

    Contact Kim Louden at to find out more about participating on an MPSA committee. Look for more committee involvement opportunities in future MPSA newsletters. We look forward to your involvement! 

  • 24-Jun-2015 2:34 PM | Anonymous member (Administrator)

    Calgary, Alberta - Print Audit, the company that helps office equipment dealers grow their businesses, has added a wide variety of innovative new features to the latest version of its remote meter reading solution, Facilities Manager. Facilities Manager version 3.8.0 contains several new alerting, reporting and device management features.

    The most significant enhancements added in 3.8.0 include:

    • Toner Consolidation - When a lower toner alert is sent, users can now also receive information about other toner cartridges that are nearly low. This helps dealers to better consolidate the shipping of toner to their sites.
    • Toner Days Remaining Enhancements - Print Audit has improved the reporting of estimated days of toner remaining in devices that initially report toner levels as a percentage, but then switch to a text status, such as "Low".
    • Dashboard and Device Management Improvements - This release adds the ability to view and include device's hostname in reports, display and edit firmware versions and more.

    The new version also includes a number of other new features and fixes for issues found in previous versions. Please visit the following blog post for more details on all of the enhancements made in this release: 

  • 29-May-2015 8:15 PM | Anonymous member (Administrator)

    Scottsdale, AZ. – May 27th, 2015 – MWA Intelligence Inc. (MWAi) today announced it has signed an original equipment manufacturer (OEM) agreement with SAP (NYSE: SAP). Through this agreement, MWA Intelligence, Inc., is offering an ERP solution designed specifically for use by companies in the imaging channel, such as dealers in office automation and imaging products and services. The solution eliminates the need for disparate systems while providing an open-architecture solution for imaging device and services dealerships to run their businesses better using the FORZA solution from MWAi that is built on the SAP Business One application.

    “Today’s announcement demonstrates that MWA Intelligence Inc. and SAP are committed to providing customers with a rich integration experience,” said Michael T. Stramaglio, president and CEO of MWAi. “While we are most certainly thrilled with today’s announcement, it is our customers that have the most to gain as a result of our alignment with SAP. As a result of our OEM agreement with SAP, dealers in imaging products and services can benefit even further from our deep commitment to helping them run their businesses better, through continued support on implementation and training as well as tightly integrated, innovative solutions and reduced time to market, all while minimizing integration costs. Our dedication to the imaging industry has been solidified with our OEM partnership with SAP, and we look forward to giving imaging dealerships the power to expand their current business, grow into other vertical markets, and eliminate costly and disparate systems.”

    FORZA, designed and developed by MWA Intelligence Inc. and built on SAP Business One, offers companies an alternative to business systems that are based on multiple, bolt-on software programs. Offered on premise or in the cloud, FORZA enables real-time decisions by capturing critical information across sales, customers, operations, finance, and service, making the information instantly available company-wide on desktops and mobile devices.

    “SAP is committed to helping businesses run better,” said Mike O’Neil, head of North American sales of SAP Business One at SAP. “Through this OEM agreement, MWA Intelligence Inc. will be able to provide a flexible, open-architecture solution to meet the unique needs of imaging device and services dealerships. FORZA, built on SAP Business One, will provide the infrastructure for these companies to run better as well as to grow and extend their business.”

    This global OEM agreement offers MWA Intelligence Inc. a stronger and richer development and relationship with SAP, which will benefit customers and manifest in streamlined communication and day-to-day operations as well as implementation tools and consultancy services to accelerate technology consolidation and migration to the FORZA solution.

    About MWA Intelligence, Inc.

    MWA Intelligence Inc. (MWAi), an SAP gold channel partner and authorized reseller of SAP Business One, delivers enterprise-class and leading-edge Machine-to-Machine (M2M) and Machine-to-People (M2P) solutions to better serve the imaging industry. MWAi’s Intelligent Service, Workforce, Assets and GPS solution suites deliver mission-critical information in real time to the hands of customer-facing employees and into companies’ back-end ERP systems including the powerful MWAi FORZA with SAP Business One. The MWAi solution automates all of the business intelligence management, meter collection, consumables and service alerts and also offers an integrated pre-sale multitier pricing system (MPS) tool.

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