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“With more than 25 years of experience implementing innovative MPS solutions for hundreds of clients – including dozens of Fortune 500 companies – Novitex has helped to eliminate the common pain points associated with print fleet management and turn MPS into a competitive advantage for our clients,” said Irina Novoselsky, head of business development at Novitex. “We are excited to join the MPSA and to work with our industry peers to help advance MPS to meet the future needs of businesses across the globe.”
(Cedar Rapids, IA) – GreatAmerica Financial Services Corporation recorded the highest-ever ranking in overall satisfaction by office equipment Dealers in THE CANNATA REPORT’s 2014 Annual Dealer Survey Special Issue (Part II), released this week. The nearly three-decade-old survey is the office equipment industry’s only independently-funded Dealer satisfaction survey. This is the fifth time in six years GreatAmerica has received the top rating.
“In the 29 years we have been surveying dealers, we have never seen anything as close to a perfect score as the 4.67 out of a possible 5.0 GreatAmerica reached in our most recent survey,” said Frank Cannata, Founder and Publisher of THE CANNATA REPORT. “It is a credit to the entire organization and the manner to which they respond to their independent dealer customers. Our congratulations to GreatAmerica Financial on a job well done.”
This year, 67% of the 269 copier equipment dealers reported one of four companies (GreatAmerica, US Bank, GE Capital and DLL) as their primary leasing partner. Of those who selected GreatAmerica as their primary leasing source, the majority, or 69% rated it as “Excellent,” whereas the second top-rated leasing company was rated “Excellent” by 35% of its dealers.
“It is such an honor to receive this tremendously positive and record-breaking score from our dealers,” said Jennie Fisher, Senior Vice President and General Manager of the Office Equipment Group at GreatAmerica. “Our focus on our dealers’ success is unwavering and on behalf of each individual at GreatAmerica, I say thank you for believing in usundefinedthis fuels our passion for continued improvement.”
Established in 1992, GreatAmerica Financial Services Corporation is a $1.6 billion national commercial equipment finance company headquartered in Cedar Rapids, IA. GreatAmerica provides financing and niche market-focused services in all fifty states and several U.S. Territories. Our commitment to understanding the office equipment industry has positioned us as the unparalleled leader in single invoice solutions (MPS, Managed IT, and other specialized billing options). We also offer innovative non-financial services help our dealers evolve their businesses. GreatAmerica is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. http://www.greatamerica.com
— MWA Intelligence (MWAi), an SAP Gold Partner and leader in enterprise resource planning (ERP), continues to expand its FORZA and SAP Business One client base by adding Des Plaines Office Equipment (DPOE).
DPOE, established by Vince Miceli in 1955, is recognized as a leading provider of business technology solutions and products that reduce costs and increase productivity by leveraging solutions that extend beyond printers and copiers. By specializing in the hardware, solutions, and network that support the print imaging industry, DPOE is extremely successful in managed print and network services and continuously supports customer growth and expectations.
“It is exciting for me to see the growth MWAi is experiencing with our FORZA SAP Business One solution and especially gratifying to note that one of the major industry influencers, DPOE, has made the decision to join our family!” said Michael T. Stramaglio, President and CEO of MWA Intelligence, Inc. “Even more exciting, DPOE is our first SAP Business One extended partner reseller and I look forward to continuing a long and mutually successful partnership!”
DPOE has over 55 years of experience in the imaging channel and has transformed their business over time to better serve the needs of their customers. DPOE has added multiple product lines and introduced a network team dedicated to installing and servicing multifunction devices throughout the Chicagoland area. Not only that, they grew into adding an entirely new IT department that specializes in offering customers networking, software and IT support. Every year, DPOE leads the charge with their specialized managed services along with the support of their customers.
“DPOE is one of the industry leaders in managed services and managed print services and we recognized that we needed an ERP infrastructure that is open and flexible and is capable to not only grow our current business but expand our IT growth without having to support a second and unconnected ERP,” said Chip Miceli, CEO of DPOE. “FORZA, built on the SAP Business One platform, will help us streamline and automate our current business process and continue to lead the marketplace in innovation and change!”
MWAi FORZA with SAP Business One is a complete, integrated business management solution that provides transparency and instant visibility into operations. The FORZA solution helps dealerships to better unify, manage, and control their entire business across financials, sales, customers, and operations. Together, MWA Intelligence and SAP will provide Office Technology and Imaging Channel businesses the ability to make smart IT decisions, improve future performance, and achieve long-term success.
About MWA Intelligence, Inc.
MWA Intelligence Inc. (MWAi), a SAP Business One Gold Partner, delivers enterprise-class and leading-edge Machine-to-Machine (M2M) and Machine-to-People (M2P) solutions to better serve the imaging industry. MWAi's intelligent service, workforce, assets and GPS solution suites deliver mission-critical information in real time to the hands of customer-facing employees and into companies' back-end ERP systems including the powerful MWAi FORZA with SAP Business One. The MWAi solution automates all of the business intelligence management, meter collection, consumables and service alerts and also offers an integrated pre-sale MPS tool. For additional information, please visit the MWA Intelligence corporate website: http://www.mwaintel.com
About Des Plaines Office Equipment
Des Plaines Office Equipment, is a leader in the field of print management, and document generation equipment and solutions, serving the greater Chicago area since 1955. Today, DPOE operates three locations: its headquarters in Elk Grove Village, and a location in Chicago (211 West Wacker Drive) and Rockford (Loves Park, IL). DPOE is a leading provider of Sharp office equipment, as well as Oki Data. Additionally, DPOE is an authorized dealer for HP, and InfoDynamics. DPOE provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm is a consistent winner of Sharp Document’s Hyakuman Kai award for sales excellence, and was named a 2007, 2008, 2009 and 2010 Elite Dealer by the national journal Office Dealer. DPOE maintains corporate headquarters at 1020 Bonaventure Drive, Elk Grove Village, IL 60007. The firm is active in a number of area civic organizations, including the Italian American Chamber of Commerce, and the Chicago and Des Plaines Chambers of Commerce. For additional information, please call 847-879-6400 or visit http://www.dpoe.com
CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Epson has joined the association as a corporate member. Epson joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral forum to the mutual benefit of end users, members and other stakeholders in the global MPS industry.
“Epson is committed to delivering business printing solutions that exceed customer and dealer expectations in terms of quality, low total cost of ownership and overall print management,” said Mike Isgrig, vice president, North America Sales and Marketing, Epson Inc. “We look forward to working with members to advance MPS standards and expand Epson’s managed print services program to meet the evolving needs of the industry, customers and dealers.”
“We are pleased to welcome Epson as a member of your Managed Print Services Association,” said Greg Walters, MPSA president. “As a recognized global leader, Epson is a perfect fit for the MPSA. We look forward to working with many Epson members on our committees and helping direct the managed print services on a global scale.”
About the Managed Print Services Association
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit www.yourmpsa.org.
Epson is a global innovation leader dedicated to exceeding expectations with solutions for markets as diverse as the office, home, commerce, and industry. Epson’s lineup ranges from inkjet printers, printing systems and 3LCD projectors to industrial robots, smart glasses and sensing systems and is based on original compact, energy-saving and high-precision technologies. To learn more about Epson, please visit www.Epson.com.
Boise, Idaho – August 2014 – Compass Sales Solutions, the industry leader in sales opportunity software, is proud to announce that, with the addition of Sarah Reyes to the Training team, they now have four full-time trainers assisting their customer base.
Sarah joins the team with a background in Operations and Billing in the Imaging Industry. She spent several years at MWB Business Systems, followed by Ricoh Americas.
“I’m very excited to be part of the amazing team here at Compass,” comments Sarah Reyes. “I've heard great things about Compass and look forward to working and training with the best in the industry.”
The Compass Training Team has 60 years of combined industry experience in various roles including: Sherpa user, sales, service, mps, billing, management and operations. The Training Team offers a variety of training options for their customers, from pre-recorded videos, live webinars and one-on-one customized training sessions, to onsite full day trainings.
Tami Dittemore, VP of Operations of Compass Sales Solutions, states, “We are extremely pleased to welcome Sarah Reyes to the organization. I am confident that she will be a key contributor in our continued growth and a wonderful asset to the training team. Our trainers all work very hard to offer the greatest training assistance and programs anywhere in the industry.”
About Compass Sales Solutions:Since 2001, Compass Sales Solutions has been the leading sales force automation provider for the office technology industry. Compass Sherpa provides a comprehensive suite that automates all disparate sales processes and allows your sales professionals to utilize one tool to completely manage the sales process including prospect/client identification, Outlook integration, product configuration, proposal generation, MPS analysis and mapping, ERP integration, and mobile access via smart phone’s and tablets. Compass Sherpa will be the tool your team will want to use, not have to use.
CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Muratec has joined the association as a corporate member. Muratec joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral forum to the mutual benefit of end users, members and other stakeholders in the global MPS industry.
“Muratec is committed to helping our dealers make the transition into managed services, so it was important for us to align with like-minded companies that understand this evolving market," said Lou Stricklin, director of marketing, Muratec America Inc. "By joining the MPSA we're gaining the ability to collaborate with the people and companies that are on the forefront of the market.”
“We are pleased to welcome Muratec as member of your Managed Print Services Association,” said Greg Walters, MPSA president. “As an established player in the channel that has embraced the managed services arena, Muratec is a great addition, and we look forward to having Muratec as part of the MPSA.”
Muratec America Inc. is a manufacturer of business-class, multifunction printing solutions (MFPs) and a provider of managed document services components. From “plug-and-play” desktop fax solutions to integrated electronic document capture, routing and storage tools, Muratec MFPs deliver the performance, features, reliability and cost savings that meet the needs of today’s office environment. Visit www.muratec.com.
CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Compass Sales Solutions has joined the association as a corporate member. Compass joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral forum to the mutual benefit of end users, members and other stakeholders in the global MPS industry.
“We are excited about our new membership in MPSA and look forward to working with their members,” said George Gallian, CEO of Compass Sales Solutions. “Working with a group like MPSA that focuses on all aspects of MPS is a great opportunity as the market continues to evolve, grow and streamline. We are happy to be a part of this cutting-edge group and have the chance to continue to help dealers develop and grow in the MPS arena.”
“We are very happy to welcome Compass as member of your Managed Print Services Association,” said Greg Walters, MPSA president. “With its history in the industry as a leader in sales force automation and print management software, Compass is a perfect fit for the MPSA. We look forward to working with members of the Compass organization on committees and projects in the future.”
About the Managed Print Services Association
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. Visit our membership page for more information about benefits and memberships.
About Compass Sales Solutions
Since 2001, Compass Sales Solutions has been the leading sales force automation provider for the office technology industry. Compass offers multiple products including ezMPS, a complete cloud product that handles every element of the MPS selling process, and Compass Sherpa, Compass’s flagship product. For more information visit www.compasscontact.net
CHARLOTTE, NC — The Managed Print Services Association (MPSA) recently announced the recipients of the 2014 MPSA Recognition Awards, presented during the Photizo Transform event in Louisville, Ky., on June 2.
The awards acknowledge the commitments and contributions of MPSA members to the member community and the broader imaging industry through volunteering, content creation, support of the MPSA definition, and ongoing promotion of the association.
“The MPSA executive board wanted to recognize the excellence that exists within our member community,” said MPSA President Greg Walters. “These awards recognize individuals and companies within that community who are innovators, who continually go above and beyond the call of duty and help grow our organization and our industry.”
The 2014 MPSA Awards recipients are as follows:
Corporate Recognition: Awarded to companies whose contributions in time, content and resources have gone above and beyond to better the broader community:
· GreatAmerica Financial Services · Photizo Group· Ricoh· Supplies Network
Individual Recognition: Awarded to individuals whose contributions in time, content and resources have gone above and beyond to better the broader community:
· Brian Dawson
· Laura Kittner· Tom Hadlock· Kevin Morris· Jennifer Shutwell· Ken Stewart
Industry Recognition: Awarded to individuals and/or companies who have promoted the MPSA vision, definition and philosophy to the broader community and imaging industry.
· Photizo Group· Ricoh· Xerox
MPSA Media Contact:Greg Walters, MPSA Presidentgreg@waltersshutwell.com614-882-4121 or 614-882-4121
CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that the fourth annual MPSA awards will take place during the Transform Global 2014 event, June 2-4 in Louisville, Kentucky, and will recognize top contributors within the MPSA member community.
The 2014 awards will take on a new focus, one that acknowledges the commitments and contributions of MPSA members to the member community and the broader imaging industry through volunteering, content creation support of the MPSA definition, and ongoing promotion of the association. The categories for the 2014 MPSA Appreciation Awards are:
Corporate Recognition: awarded to the company whose contributions in time, content and resources has gone above and beyond to better the broader community.
Individual Recognition: awarded to the individual(s) whose contributions in time, content and resources has gone above and beyond to better the broader community.
Industry Recognition: individuals and/or companies who have promoted the MPSA vision, definition, and philosophy to the broader community and imaging industry.
“After five years of serving, supporting and growing the managed print and emerging services industry, the MPSA executive board felt it was time to focus our award efforts on recognizing the tremendous efforts displayed within our member community,” says Greg Walters, MPSA President. “With over 900 corporate and individual members globally, the MPSA member community represents the best of breed in innovative thinking, business growth strategies, and sustainability. After exhaustive consideration and debate, the MPSA executive board determined a master list of nominees, award recipients have been identified based on their penchant to continually go above and beyond the member call of duty, challenge traditional models, and expand beyond into new levels of business development.We look forward to saying ‘thank you’ to our top contributors during the 2014 Appreciation Awards ceremony.”
The 2014 MPSA Appreciation Awards will take place during lunch on Tuesday June 3, from 11:30am – 1:00pm at the Galt House Hotel in Ballrooms B & C. To learn more about the MPSA member community, visit: http://yourmpsa.org/join. For more information or to register for Transform Global, visit: https://photizogroup.com/events/transform-global-2014/transform-global-2014. MPSA members may use the code MPSA25 to redeem a discount during registration.
About the Managed Print Services Association The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the MPS industry. Its focus is on the development of standards, education and industry guidelines that unite the different segments of the industry that bring value to all those participating. For more information about benefits and memberships, visit www.yourmpsa.org.
MPSA Media Contact:
Greg Walters, MPSA President
614-882-4121 or 614-882-4121
February 25, 2014
Ontario, Canada – PrintFleet Inc., a global leader in managed print software and solutions, announced today that it has added Glocal Value s.r.l. as a Vision distributor.
PrintFleet Vision is a complete remote monitoring system, designed to capture, store, and analyze critical printing data from a client’s location. Vision provides the complete functionality of PrintFleet’s award winning MPS technology in a fully managed and secure subscription-based service. Vision reduces the complexity of monitoring, managing, servicing and supplying imaging devices from multiple manufacturers.
“Adding Glocal Value as a Vision distributor significantly enhances our ability to serve the Italian Market,” stated David Morrow, Chief Commercial Officer at PrintFleet. “Glocal Value has a solid foundation in Italy, and we are delighted to partner with them for localized distribution and support of Vision.”
Savio Avilia and Lorenzo Gozzi, Glocal Value founders, say “We are proud and delighted of PrintFleet partnership because it allows us to have a complete portfolio of solutions, available to our resellers to create value for them and end customers”.
PrintFleet’s industry-leading family of print management solutions range from simple rapid assessment to advanced, managed services offering unparalleled agnostic data collection, data integrity and back-end support. Available in multiple languages, PrintFleet solutions empower OEMs, dealers and distributors in over 100 countries to sustain rich customer relationships through creating exceptional value for their clients. Additional information about PrintFleet can be found at printfleet.com
About Glocal Value
Glocal Value is an independent company, nationally recognized for its expertise in analysis, supply, integration and post-sales support for print management solutions.
It is a competency center for manufacturers, channel operators and end customers, able to bring the best solutions for their business issues, and to increase their processes.
More details at www.glocalvalue.it