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WASHINGTON, PA (December 20, 2012) – West Point Products today announced the release of Axess® SalesPro, an interactive, on-line sales training program designed to assist dealers develop and implement a comprehensive MPS sales process. Designed to allow dealers’ employees to learn on their own schedule, Axess® SalesPro features a comprehensive educational curriculum, supporting documents and reference materials, built in quizzes, and extensive reporting to allow managers to track employees’ progress.
“Axess® SalesPro was developed to help dealers meet their training needs, with in depth and actionable content in an on-line format, which will help the dealer manage their training costs by eliminating the need to travel” said Ray Loisel, Senior Vice President, MPS for West Point Products. “This training will empower sales reps to have the knowledge and the materials they need to implement a proven sales process.”
Axess® SalesPro is being offered to dealers on a subscription basis, including an option for unlimited seats to extend training to all employees. In addition, managers can opt to receive daily or weekly reports to see how well employees are learning the material presented.
“We developed Axess® SalesPro with the dealers success in MPS sales as our goal,” said Tom Day, President of West Point Products. “This is another way we are adding value to our customers and helping them grow through our Axess MPS Program.”
About West Point Products
West Point Products is the market leader in providing independent resellers with premium replacement imaging supplies, printing services and innovative recycling programs. Founded in 1972, West Point Products offers a diverse line of products and services to support all imaging needs, including ink and toner cartridges, AgriToneTM bio-based toner, extended yield cartridges, printer parts and postage meter supplies. West Point Products’ best-in-class Axess® MPS program, is a suite of MPS products and services that includes the Axess® TCO, the industry’s most accurate TCO tool and proposal generator. West Point Products is one of only a handful of companies in the imaging industry to hold both ISO 9001:2008 and STMC certifications. Headquartered in Washington, PA, West Point Products comprehensive network of sales and distribution facilities across North America provides customers with superior service and support. For more information, please visit http://www.westpointproducts.com/
West Point Products
Sr. VP Managed Print Services
MIDWAY, KY, December 6, 2012 Premier research and consulting firm Photizo Group announces that Canon Europe, world leader in imaging solutions, named an extension to its pan-European Partner Program, with the launch of a new managed print services (MPS) accreditation program. Accreditation is assessed through an intensive audit process managed independently by Photizo Group, with accreditation status lasting for 12 months.
The new MPS accreditation program is being rolled out throughout Europe this quarter and builds upon Canon’s Partner Program, which was launched in early 2011. Photizo Group’s program has been developed to help identify and develop Canon’s leading partners and demonstrate the high standards those partners are achieving in MPS delivery, technology, and customer care.
This program will allow Canon partners to take advantage of Canon’s experience in the field of MPS. Canon’s Partner Program provides appropriate training and support to ensure that partners have the skills required to attain accreditation. This includes the development of a joint business plan with Canon to agreed shared targets for the year, access to Canon’s PartnerNet communications portal for marketing and sales support, and eligibility for the Canon Premier Partner Club, which rewards top-performing partners with exclusive access to Canon Europe’s management team.
“Since its foundation, Photizo Group has been dedicated to providing high-level, unbiased assessments for the managed print services industry and developing a road map to success for our partners. We are excited to be chosen by Canon to provide the independent assessment of partner capability as part of the Canon Partner Accreditation program,” said Ed Crowley, CEO and founder of Photizo Group.
Marc Bory, director of MPS and solutions sales for Canon Europe, commented, “The new MPS Accreditation program provides our partners with the opportunity to gain a competitive edge based on a significant and credible independent audit process. The strength of Canon’s product portfolio, service delivery, and independent recognition of our status as a global leader in MPS also provides assurance that our partners can deliver best-in-class managed services in what continues to be a challenging economic climate. The new process illustrates Canon’s ongoing commitment and support to its partners via its Partner Program.”
About Photizo Group
A leading transformation firm, Photizo Group assists clients in transforming their businesses from product-centric to services-centric companies. We provide clients with innovative and practical market intelligence, consulting, and education services based upon our deep industry insight and objective analysis. Photizo is a trusted advisor and provides clients, as well as the entire imaging market, with visionary guidance to help make successful business decisions. www.photizogroup.com.
About Canon Europe
Canon Europe is a subsidiary of Canon Inc. of Japan, a world-leading innovator and provider of imaging solutions. For more than 50 years, Canon Europe has delivered pioneering imaging technologies to customers in Europe. Customers benefit from consumer and professional imaging products, including leading-edge photographic equipment, printers, scanners and binoculars, and an advanced range of digital compact and SLR cameras. In addition, Canon Europe’s Business Solutions offer a vast portfolio of print and document solutions for small and medium-size businesses, large corporations, and governments. http://www.canon-europe.com
(Cedar Rapids, IA) – GreatAmerica Leasing Corporation launched Info-Zone mobile today, an app that brings Info-Zone.com front and back-end functionality to the Apple, Android, Windows, and Blackberry mobile platforms. Info-Zone.com is a portal, available exclusively to GreatAmerica customers, that provides access to their client data. The app is primarily designed to help sales people submit credit applications, calculate a payment, and gain quick access to customer information while in the field.
The app will also allow Dealers to quickly and cost-effectively improve their sales efforts with the mobile technology needed to expand and grow, while helping GreatAmerica channel partners improve transaction efficiency.
“We invested in mobile computing because the majority of our Dealers are increasingly selling from the field and working in demanding, fast-paced situations,” said David Pohlman, GreatAmerica Executive Vice President & Chief Operating Officer. “By placing key account information from the GreatAmerica Info-Zone.com site at the fingertips of sales people, they can anticipate and respond to virtually all customer opportunities on the fly.”
The app is integrated with phone, email, and map functionality for quick access to customer data and GreatAmerica support. Access to the app is available by going to Info-Zone.com through your smartphone browser. The Info-Zone app will also be available on iTunes and Android Play.
About GreatAmerica Leasing Corporation
GreatAmerica is more than just a national financing company. We are a partner to many office equipment companies, and are dedicated to helping them become more successful. Our commitment to understanding the industry has positioned us as the unparalleled leader in single invoice solutions (MPS, MNS, and other specialized billing options). We also offer innovative non-financial services such as Collabrance™ Managed IT Services, PathShare™ HR Services, Info-Zone®.com, and FleetView™ remote monitoring to help our dealers evolve their businesses. www.greatamerica.com
Director, Strategic Marketing, Office Equipment Group
GreatAmerica Leasing Corporation
(319) 261-4087 email@example.com
Evaluation based on Completeness of Vision and Ability to Execute
TOKYO, Oct. 29, 2012 undefined Ricoh Company, Ltd. today announced it has been positioned by Gartner, Inc. in the "Leaders" quadrant of the "Magic Quadrant: Managed Print Services Worldwide" 1. Managed print services (MPS) is defined as the active management and optimization of document output devices and related business processes.2
1 Gartner, Inc., Magic Quadrant for Managed Print Services, Worldwide, Ken Weilerstein, Cecile Drew, Yulan Li, October 24, 2012
2 Managed Print Services Association (MPSA)
While many MPS offerings focus tightly on devices and print management, Ricoh Managed Document Services™ (Ricoh MDS) is delivered through a five-phased Adaptive Model, This approach delivers a unique MDS solution for each customer that addresses the entire landscape of business information, including its input (capture), processing (workflow) and output (distribution), whether paper-based or electronic. As a result, Ricoh helps provide iWorkers undefined whether in the office, by mobile or virtual - with the right information at the right time in the right form to make optimal business decisions.
"We're pleased that our customers around the world are experiencing the level of business results that put us in the Leaders Quadrant," said Sergio Kato, Deputy General Manager, Ricoh's Global Marketing Group/Services Business Center. "We are committed to building on these achievements and continuing to provide comprehensive managed document services that not only encompass printer and MFP fleets, but focus squarely on the top concerns businesses have today. These are cost control, environmental sustainability, information security and governance, business process efficiency, organizational change management, information worker (iWorker) productivity, information optimization and strategic infrastructure."
According to Gartner, Leaders provide MPS to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today's MPS, but also the understanding, initiative and resources to prepare for tomorrow's MPS. Leaders characteristically augment the full scope of MPS with a wide range of added-value services. As a result, they are frequently shortlisted by large and midsize customers.
How Ricoh does it
Ricoh continues to work in partnership with its customers to understand their needs and serve as an advocate for change and efficiency. Ricoh is uniquely equipped to help customers achieve their goals through an adaptive, customer-focused approach that includes holistic, vendor-agnostic infrastructure management and a global force of 30,000 professionals reaching 95 percent of the Global Fortune 500.
Ricoh MDS is designed to not only help customers achieve better efficiencies related to document management, but also improve an organization's ability to serve customers and compete in increasingly global and connected markets. This approach directly addresses the depletion of productivity that comes with employees spending hours each day searching for or recreating information that already exists.
Ricoh helps ensure the success of MDS engagements by using certified project managers who follow globally accepted PMI best practices to track project scope, timeliness, milestones, budgets and research allocations; service management professionals (ITIL/ISO2001 certified) who ensure the transformed environment undefined or "desired state" undefined is effectively governed, expertly measured and continually optimized; and certified change management experts to help facilitate the "people" part of transformation.
To learn more about Ricoh's approach to Managed Document Services and for free information and guidance undefined including case studies, white papers and videos undefined visit ricoh.com/mds.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Charlotte, NC – A new series of interactive education sessions has been launched by The Managed Print Services Association to support members as they complete their strategic planning for the year ahead.
Hosted online and free to all MPSA members, these education sessions cover a variety of topics spanning business development strategies for managed print services, to hiring top notch sales talent to promote programs. The list of education topics has been developed based upon discussions with current MPSA members and their request interest in covering potential obstacles and opportunities essential to MPS and imaging industry business planning for 2013.
“Today, the MPSA consists of the best MPS professionals on the planet”, stated Greg Walters, President of the Managed Print Services Association. “The education and standards committees have come together to create a comprehensive series of online education sessions that will equip members with tactical tools to grow their MPS business. We continue to strive to bring value to our member community and this education series is one of many new initiatives we are implementing.”
The MPSA online education series kicks off October 25th at 4:30pm EDT with MPS Career Transitioning, presented by Steve Spencer, Director of Recruiting Services of Morisey Dart - Precision Recruitment. For a complete list of topics and dates and to register for an upcoming event, please visit yourmpsa.org.
About The Managed Print Services Association
The Managed Print Services Association (MPSA) is an independent, not-for-profit organization that serves the emerging MPS industry through the development of standards and industry guidelines which unite the different segments of the industry that bring value to all those participating. The vision for the MPSA is to educate and inform membership in a manner that promotes professional growth, individual improvement, within and beyond the imaging ecosystem. The MPSA is a leading association committed to its membership in brining the newest technology and ideas to light.
Board Member, Marketing Committee Co-Chair, MPSA
(613) 507 firstname.lastname@example.org
Dayton, Ohio, October 18, 2012 – Plus Technologies was a feature presenter in the Dell Fall Print Solutions Mega Trends seminar series targeted to Dell customers around the U.S. Plus Technologies seminar was called Secure Mobile Print Release Technology Has Come of Age and was presented by Andy Folz.
The presentation emphasized how printing technologies are changing to meet the needs of a mobile workforce. Workers now move between locations to better serve their clients/customers. This trend can be found in health care and many other industries. These users need secure mobile print infrastructures to support their needs to print when and where they are.
Solutions such as Plus Technologies OM Plus Delivery Manager provide a solution for this secure mobile print requirement. With OM Plus, users are provided with the ability to securely release print jobs when they want, at the printer they want, within their organization's infrastructure.
In addition to worker mobility, the OM Plus Secure Mobile Print Release solution increases compliance with ever tightening privacy laws. This is because print jobs are released to the printer only when the user is at the actual device. Therefore, documents with confidential information are not left unattended in the output tray.
With OM Plus Mobile Print Release users do not need to know which printer they are printing to, nor do they need to have the printer defined to their workstation. In the OM Plus solution, users print jobs are captured and held in the OM Plus system. When users want the print job they go to the printer of their choice, identify themselves, and OM Plus will send the print job to the device on demand (pull printing). There are several methods for ‘releasing’ the jobs at the printer including card swipe, terminal, smartphone, and printer embedded apps.
In the webinar, individuals were able to gain an understanding of how secure mobile print release technologies:
To view a recording of the Webinar, click here. (Enter your name into the appropriate box and you will then have access to the recording.)
For more information about the information contained in this release please contact Plus Technologies at email@example.com
Since 1994, Plus Technologies has been providing print management software to corporate, government and health care organizations in over 30 countries worldwide. Plus Technologies has been selected by many Fortune 500 companies who are leaders in their markets.
Plus Technologies provides solutions based on their output management suite of products including OM Plus Delivery Manager (print job spooling and delivery), OM Plus Fleet Manager (consumables, printer error and usage management system), and OM Plus Report Manager (electronic report distribution system). We call this collection of software products the OM Plus Software Suite. Plus Technologies also provides custom programming services in the area of output management for organizations.
Plus Technologies has extensive experience in combining their output management software products with a strong implementation services capability to create ‘solutions’ that are as unique as the customer’s problems. In addition, Plus Technologies solutions are known to be very cost effective as the company provides flexible pricing options including utility billing, subscription, and initial license fee licenses.
Plus Technologies Contact Information:
1860 Lyons Road, Dayton, OH 45458
Direct Phone: 937-847-0614
Toll Free Phone 877-899-7587
Fax - 937-384-0842 fax
Dayton, Ohio, October 10, 2012 – A large west coast health care organization has selected Plus Technologies’ OM Plus Delivery Manager (DM) as their tablet and smartphone printing software. The OM Plus software allows employees to print various documents and emails from their mobile devices, such as smartphones and tablets.
Due to their increasing technological advances, mobile devices have become much more common in the workplace. Given the nature of the health care setting, employee mobility within the organization is critical. Many of the doctors, nurses, and technicians have their own form of smart device, but for security reasons, cannot be granted access to the company network. So, employees using their smart devices had no efficient way to print documents.
Health care employees need to be able to print wherever they are. Access to a nearby printer (especially when not connected to the network) often proves to be difficult. In addition, the print jobs may include large, complex attachments in non-printer formats that need to be transformed and reformatted for print.
Plus Technologies developed a mobile printing solution based on their OM Plus DM print software. The OM Plus DM Mobile Printing solution is a market-leading print spooling, job delivery software product that addressed these issues in the health care office infrastructure. With the OM Plus Mobile Printing solution, hospital employees can print to any network printer from their smart device. In order to do so, users attach documents to an email that is sent to an address monitored by OM Plus DM print. The software ingests the print job, converts the attachments to a print-ready format, and holds the jobs for users to release when they are at the printer/device of their choice.
Users do not need to have printers defined to their systems or identify a printer when submitting the job. OM Plus holds the jobs until the users “release” the jobs when at the physical device. Releasing the print jobs can be accomplished in a number of ways including card swipe, from the printer itself, smartphone based release, or using a workstation/Kindle. This enables the printing function to be as mobile as the end user.
The Plus Technologies Mobile Printing Solution provides quick, efficient, and secure electronic delivery of documents, which is perfect for worker mobility in the health care organization. It would also be very beneficial for users in a number of other work environments.
For more information about the information contained in this release please contact Plus Technologies at firstname.lastname@example.org
Scottsdale, AZ. – October 9, 2012 – Mike Stramaglio, CEO of MWA Intelligence, Inc. (MWAi), a leader in enterprise-class Machine to Machine (M2M) and Machine to People (M2P) solutions and services, will speak at the upcoming American CO-OP Fall meeting October 12-13 in Baltimore, Maryland.
Mr. Stramaglio is scheduled to speak about the Future of Technology and Document Management in a session on Friday and then discuss the State of Affairs in the Imaging Channel on Saturday.
“The Imaging Channel truly needs to evolve with new technologies that continue to grow exponentially,” said Stramaglio. “I’m truly honored to speak at such a prestigious event where we will explore some of the most impactful trends that are affecting the dealer community. Whether its cloud based solutions, business intelligence or “Big Data”, these technologies will impact the dealers business and provide them with unique opportunities for growth.”
For more information about MWA Intelligence, visit www.mwaintelligence.com or contact 800-875-2371.
About MWA Intelligence, Inc.
MWA Intelligence, Inc. (MWAi) provides cutting-edge M2M (machine-to-machine) and M2P (machine-to-people) solutions and tools that support the exchange of real-time information. MWAi combines OEM relationships, technological innovation, and years of industry experience to meet and exceed all MPS (Managed Print Services) needs. MWAi manages and monitors locally and network connected imaging devices, automates meters directly to ERP, and bridges communication from machine to service technician –encouraging dealerships to embrace the Hybrid dealer concept. Solutions include: Intelligent Workforce (mobile field service management) Intelligent Service (dispatch automation, ERP/CRM integration), and Intelligent Assets (automated meter reading, remote asset diagnostics and management) and more.